Lsi Megaraid Software Manager

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I have been trying to connect a ESXi server containing an LSI 9271-8i SAS RAID card with LSI's MegaRAID Storage Manager (MSM) without success. Here is a description of my setup.

Server: ESXi 6.5 U2C build 9298722 . The server RAID controller is a LSI 9271-8i RAID card. ESXi is running the following two VIBs downloaded and installed onto the server:

The 'lsi-mr3' VIB I downloaded from Broadcom.com, LSI's successor, and the 'lsiprovider' VIB I downloaded from VMware's Web site.

Client: A separate bare-metal Windows 10 computer runs MegaRAID Storage Manager. It exists on the same subnet (xx.yy.zz.0) as the ESXi server.

Behavior: When I start the MegaRAID Storage Manager, I click 'Configure Host..' I have tried options 'Display all the systems in the network of local server.' and 'Display all the ESXi-CIMOM servers in the network of the local server.' Both options do not show the ESXi server in question.

Expected Behavior: The Discover Hosts of MegaRAID Storage Manager should result in finding this ESXi server's RAID Controller.

Possible clue: We have a separate server with identical hardware running ESXi 6.0 Update 3a (Patch 5) build 5572656. This server is found by the Discovery process of MegaRAID Storage Manager.

What I have tried:

  1. Disabling the ESXi 6.5 firewall.

  2. Running 'slp_helper' on the Windows 10 computer before starting the MSM Host Discovery. (This is a multicast to unicast helper PHP program.)

  3. Verifying and updating the VIBs (above) on the ESXi 6.5 server to the latest versions.

  4. Modified the hosts file on the Windows computer, C:WindowsSystem32driversetchosts, to include the IP address and FQDN of the ESXi host

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  5. Modified Windows firewall to allow all connections from the ESXi host, inbound and outbound.

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  • Actually allow all connections, all ports, from a single subnet, e.g. 192.168.1.0/24, that both the ESXi host server and Windows computer are both connected to.

I'm more or less out of ideas, and am first wondering if this setup is even compatible. The compatibility guide for this RAID Controller shows that it is compatible with ESXi 6.5. (And the lsiprovider is also compatible). Does anyone have any idea what is going on?

Update: Added #4 and #5 above

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This article will assist with navigating LSI's website to obtain drivers, firmware, and management software for RAID controllers and HBAs. You will need to know the model number of the controller for the next steps, see here for instructions on how to identify your controller.

Applies to:

  • Avago/LSI MegaRAID series RAID controllers
  • Avago/LSI SAS HBAs
  • Supermicro AOC controller add-on cards*
  • Supermicro ROMB controllers*

*Note: Supermicro add-on cards and embedded ROMB controllers will not be listed in the downloads pages on LSI's website, since the firmware for these controllers is maintained separately by Supermicro. However, you can still use the drivers and management software provided by LSI with these custom firmwares.

When searching for downloads that will work with Supermicro controllers, use the model number of a comparable LSI controller that shares the same SAS controller chipset. For example, the Supermicro AOC-USAS2-L8i uses a LSI SAS 2008 chipset, so another SAS 2008 controller such as the LSI SAS 9211-8i will provide compatible drivers and utilties.

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Contact Support if you need assistance identifying a substitute card model.

Instructions:

  1. Proceed to Avago/LSI's main web page here: http://www.lsi.com/pages/default.aspx
  2. Hover the cursor over Support at the top of the page, then select 'Find Support Documents and Downloads'.
  3. On the next page, select 'Storage' from the drop-down list under 'For which component type?'
  4. Under 'For which product family?', choose 'RAID Controllers' if using a MegaRAID controller, and 'Host Bus Adapters' if using a SAS HBA.
  5. Under 'For which product?', select your controller model number from the drop-down list. If your controller model is not listed, it may have been moved to the legacy section. In that case, switch the product family to 'Legacy RAID Controllers' or 'Legacy Host Bus Adapters'.
  6. Under 'For which asset type?', choose 'All Asset Types' to view all available downloads for the controller, or refine your search to drivers, firmware, etc. using the corresponding option from the list.
  7. After making your selections, click on 'Search' to display available downloads. In this example, we'll use the MegaRAID 9361-8i controller.

Lsi Raid Software

The results page will present downloads in collapsible lists, which you can expand by clicking on the + sign.

Lsi Megaraid Storage Manager Software

The page will also give you the option of downloading archived firmware and driver releases, in case you need to roll back to a previous release. To access archived downloads, expand either the Driver or Firmware sections, then click on 'Archived' just below the section title.